Sale of Goods Act

[MK2Ed]

My new gearbox has been leaking oil from the speedo outlet for a while now and despite asking the supplier/manufacturer to sort it they have been dragging their heels big time (this also in spite of the large amount of money spent on this bit of kit and being a reasonable customer).

 

In the end I’d had enough and did some research re the Sale of Goods Act 1979 and discovered that with faulty goods they are obliged to:

 

- provide a repair or replacement

- meet any extra costs incurred

- do the work in a reasonable time frame as agreed between both parties

 

I wouldn’t have outlined this to them if they hadn’t mugged me off and played a stalling game and now they are repairing it for me today. I am so glad to have it done.

 

The Act is worth bearing in mind if you get any unreasonable bollox with faulty parts received…

[Pipster007]

It's amazing what happens when you start quoting consumer laws

[over_head_cam]

It's a shame when you have to mention the SOGA or other consumer laws, but it's allways god to know they are there

[MK2Ed]

you're right it is a shame and I wanted to do it subtely otherwise you can look a tit... Seemed to work though