simmo490 Posted November 17, 2008 Report Posted November 17, 2008 Just recieved my new Mk2 Tina carpet from classic car carpets. To say i am totally gutted would be an understatement, the carpet came in 8 pieces and none of it was moulded at all. the front piece of the tranny tunnel was just sewn in to shape, the passanger side carpet did not even match the lines of the car. the side pieces we cut wrong and too tall and the rear carpet was just 1 piece of straight carpet like from allied carpets. and even that did not fit propely also obviousley not moulded for the tranny tunnel. even the 2 triangles for the back seat were cut different from each other!!! then there is the complete missing bit, the bit below the back seat. has anyone used these in the past and what did you think?? i am now going to save up for a 1 piece moulded jobbie from OZ and will bin this one.
escort21 Posted November 17, 2008 Report Posted November 17, 2008 Don't bin it.....send it back if your unhappy...its your right mate
Trevmk3 Posted November 17, 2008 Report Posted November 17, 2008 send it back mate, and tell them why you are unhappy (what bits aint right)
jimbo Posted November 17, 2008 Report Posted November 17, 2008 I'd certainly write a formal letter of complaint, and based around the fact that they state on their home page: "All carpets are cut to the manufacturers original pattern and are made from the highest quality materials for longevity and ease of installation" which I would read as you should receive something akin to the original carpet. Given your description of the goods, then you are entitled to a full refund, under the Sale Of Goods Act 1979 (as amended). Act quickly the sooner you react in this situation, the less red tape they can hide behind. Back up all post with an e-mail. It's things done quicker!! Here's how I went about a refund.......Are you sitting comfortably? Then I'll begin.......... http://www.oldskoolford.co.uk/phpBB2/viewtopic.php?t=55543&postdays=0&postorder=asc&start=0
Copey Posted November 17, 2008 Report Posted November 17, 2008 send it back mate, its your right to do so if you are not satisfied
simmo490 Posted November 17, 2008 Author Report Posted November 17, 2008 lol. i have been at it all night to make it look half decent. you dont know how long i hve been waiting for this carpet. i want it in so io can drive her. she was never intended as a show car i can live with it for now. its only £90 so as soon as i get £120 tucked away i shall be getting a moulded one from OZ c heers fellas
Mrs O/H/C Posted November 18, 2008 Report Posted November 18, 2008 how gutting ... Have you tried EAST KENT TRIM (advertise in rf and cf) Oh and you must get a refund as you are not satsified !!
caprinerd Posted November 18, 2008 Report Posted November 18, 2008 sickening but like the others have siad if you aint happy you have a right to spend it back
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