alloys

[jamie k]

hi there need help asap,

it all began wen i bought a set of 18" wolfrace hustell alloys for my astra 6 days after purchase i noticed the laquer peeling sent them back to overdrive (place of purchase) who sent them to w/f who sent them back saying"MUST HAVE BEEN THE WAY I WASHED THEM OR THE WAY O/D OPENED THE PACKIGING" any way 6 months of arguing finally got a new set of wheels Gets good from here bout 3 weeks after fitting them i tought i had a problem with balljoint ect turned out my two front wheels had spokes broken on them, now the wheels are still brand new but fooked its went on so long the place of purchase has closed (wheels moved to a different store) but they are both deniying liability and its 2 years later every one says sue them but im lost any ideas and i promise never hit a pot hole or a kerb which is there come back but the wheels were never inspected so please any info helps and dont mean to put people off purchising from eithr company but come on some customer service or wat

[Vista]

You need to contact trading standards or the citizens advice bureau, it sounds like you're between a rock and a hard place and your only option now is the legal route.

[tazrocks88]

that is very od my mate had issues with a couple wheels from a set of alloys he bought from wolfrace and they changed them no questions asked i can understand ur frustration how high in the company have u gone it is always best to do ur reseach if u have trouble go above the person u have and issue with if poss! but as vista said CAB will know where u stand

[Trevmk3]

yeah get down the citizens advice burueau mate, they will be able to tell you better what you can do and what route to take. they recently advised me on how to deal with an insurance company that wanted me to pay nearly £17,000 after i had already paid for the damage of the car i hit (that was £4500 alone) long story not going into it again as ive posted about it already go see them

[jamie k]

this is were it gets even better , my mum worked for a lawyer for 25 years who wrote letters first time round (paint flaking) tried second time threatend court action the lot nothing, phoned trading standrd =useless "aloy whos-for wats" wrote to the judge in the sunday mail who wrote back saying i would get a reply but nothing wrote to owner of w/r and no response every letter gets binned and every call ends with "sorry the person dealing with it is busy" or "please hold" no joke wen i say i held for 1 hour one day then the lines went dead so court seems the easiest but most difficult thing as mums OLD boss seems to also be too busy or not up to it thanks for reply any way. no wonder iv got grey hair so if i were to go to court where do i start?

[jamie k]

took so long to type had 2 posts lol will contact them asap but anyone else with ideas please let me know. before anyone says it av alredy thought of a nail bomb lol