24v_x-pack Posted January 7, 2012 Report Posted January 7, 2012 **WARNING TO ALL CLASSIC OWNERS** dont go with carole nash for a classic policy they will take your money wait till the last payment then cancel your policy and refuse to reinstate your policy and then refuse to pay you the money back RIP OFF turds!!! policy wasnt due to run out till september so still had 9 months left on it and there customer service sucks as they hung up on me when i demanded they repay me for the 9 months outstanding on the policy bunch of Apple Pies so got skanked for over 300 quid so they can deal with me in person now as im goin to pay em a visit. We will see who has the last fookin laugh!!
fieldy1972 Posted January 7, 2012 Report Posted January 7, 2012 that dont sound good mate. hope you get it sorted was is a direct debit (monthly) payment? could be a cock-up by bank or something similar that caused them to cancel the insurance.
Admin Vista Posted January 7, 2012 Admin Report Posted January 7, 2012 What was their reason for cancelling the policy?
lotusless Posted January 7, 2012 Report Posted January 7, 2012 You have to be careful with classic policies as they usually say in advance if you cancel before the term ends they take ALL the premium as thats the way classic insurance works ! it happened to me too but if they cancelled i don't understand it.
dacar Posted January 8, 2012 Report Posted January 8, 2012 Surely there is an ombudsman that you can report them to and reclaim your money? Thats pants what they did.
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