Mr.Sumo Posted October 1, 2006 Report Posted October 1, 2006 WHY DO THEY TAKE THE PISS SO MUCH we changed our d/d payment date beginning of August , the twats went in on the old date last week to get there money and course , nothing in there for them . So , what did they do....put us on incoming calls only and then send me a bill to cancel our contract I call them 9.30 Friday morning and pay said bill , they have the cheek to charge me another £29 " re-conection " fee , and tell me the phone will be back to normal within 24 hours.............I STILL CANNOT RING OUT AND ITS NOW BEEN 55 FOOKIN HOURS So , for the last 4 hours i have been trying to speak to a human and all i get is an automated machine.........ggggggggrrrrrrrrrrrrrrrr rant over
RFChris Posted October 1, 2006 Report Posted October 1, 2006 Twunts......the lot of em. Still, we are having the same trouble with telewest, but seeing as they all offer the same level of excellent customer service you have to wonder......where else can you go? Sigh. Chris
Admin Vista Posted October 1, 2006 Admin Report Posted October 1, 2006 Sucks when these companies have got you by your the round ones I've tried to quit Tiscali to move to another Broadband provider so many times! But the connection isn't terminated, I don't get sent the code to switch to another supplier and the money keeps getting deducted! Did they admit it was their fault and offer to refund monies paid, or are are they going to shaft you financially?
Mr.Sumo Posted October 1, 2006 Author Report Posted October 1, 2006 They weren"t going to refund / deduct anything mate , but its now 7 pm and my phone is still not working which means its now been off for nearly 72 hours beware if you work for BT tomorrow ......................
Guest edd200sx Posted October 13, 2006 Report Posted October 13, 2006 always goto the bank and cancel any standing orders when they are done with! that way if they apply fot it they will get it retuned...easy
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now