DONT ever use direct line, absolute arseholes!!!

[Rick]

title says it all theyre arseholes.

 

never respond to any of your letters / phonecalls

 

second u owe them a penny theyre on to it.

 

theyre not interested in representing you in the slightest when it comes to claiming.

 

i wont bore u with the story just learn from my experience

 

Avoid at all costs get insured at a local place where you can actually speak to sum1 in person!

 

[X-pack-Glyn]

Second that........

 

i wanted to swap my insurance over from my pug mi16 to the capri...

 

they were fine untill i said id fitted a 2 litre so they needed an engineers report (for raplacing a pinto with....a pinto )...

 

so i did the report, then they refused to insure it because id fitted alloy wheels, even though they were capri alloy wheels

 

King clueless twatts... the cars only actually driven for about 40 hours a year and less than 2000 miles, talk about throwing away easy money

[ratman]

They make me laugh insurance companies

 

The best one i had was when I first started racing I had a mk1 long wheel base transit transporter with a 3lt V6

so I go to my local insurance agent told them what it was the guy gave me a quote then said what you putting on the back

 

Hot rod said I

 

Sorry m8 he said if you put a car on the back the insurance is void

 

I kid you not

 

Tried another place

 

The guy asked what type of racing car

 

Hot rod said I

 

No sorry m8 if it was a single seater we could but saloon cars NO

 

But it’s only got one seat said I

 

NO

 

Fooking Apple Pies

 

So I got my self a traders policy and could drive anything up to £40.000

Did it over the phone was with them years never had any probs

 

Now with HIC for the Tina

[60ftman]

Churchill are just as useless. Was with them for about ten years with no-claims then a guy drove his lorry into my (parked!) car. Modern FWD (sorry!) car had a small dent in the rear quarter, small crease in the tailgate, and the rear bumper (plastic) was dead.

Lorry driver was a nice bloke. Very apologetic, gave me all of his details and admitted full responsibility so no problems (or so you would think).

After six weeks of bl**dy pointless phone calls ("....are you SURE you weren't in the car?...." "......" are you SURE the lorry was blue...." etc etc.) we got it into one of Churchill's 'recommended' garages for repair.

Two months later (!) it returned, and it looked like the repairs had been done by a blind man with a broom. Wrong colour, runs, bumper not fixed on properly.........

After a further 4 months of complaining I sent a recorded delivery letter to the MD saying how pi**ed I was, and I was just about to go to the press.

 

Strangely enough, within two weeks the car was back into a garage that I recommended - painted beautifully - and they refunded my years insurance cost.

 

Won't ever insure with them again though. To**ers!

[Fiesta Steve]

Most insurance companys are quite good.....

 

 

.....until you want to claim.

[Mr.Sumo]

As above .... there fine until you need to claim !

 

Can"t fault mine ...Lancaster ...fookin brilliant , insured my Granny after i told them all the mods , and what i planned doing to it , got agreed value ....no complaints at all

[Ashboy]

I too had similar problems with Direct Line (who are also the same under-writer as Tesco + Privilege).

[Rick]

i might have a go at threatening bad publicity if they dont sort it out soon... seems like a good idea

[Daggle]

I had problems with Direct Line years ago, I see they haven't pulled there socks up yet then

[Jimsiss]

direct line won't insure any cars with mods if the owner is under 25 tossers