stage 1 motorsport

[Quico]

I'm really pissed.

Bought from stage 1 motorsport on February my escort mk1 1/4 bumpers, brackets and chrome bolts, at the time the car was getting body work and respray at the paint shop so when these arrived they were stored until now.

Last weekend I was about to install them and I've notice that I have two left side bracket instead of one for each side.

Immediately on Sunday, I sent an ebay PM explaining the thing, added some pictures but until now, nobody replied.

Last Wednesday sent an email, again explaining everything with pictures but again, nobody replied.

Phone doesn't seem to work, at least on mine (international)

Does anybody knows them and can help me out? much appreciated. 

[Rally Pack 2000]

I have had no trouble buying things from him but whenever I try to converse about items specifically I always have trouble getting replies too unfortunately. Someone on the forum knows him personally and has visited his shop but I cant remember who it was, hopefully they will see this thread and chime in.

[Mexican Gerbil]

Hes a one man band set up i believe and can be very difficult to pin down. I'm sure he will sort this out but getting hold of him may be an issue. 

@meXEco are you still local to him? 

[Mexican Gerbil]

20 minutes ago, Rally Pack 2000 said:

I have had no trouble buying things from him but whenever I try to converse about items specifically I always have trouble getting replies too unfortunately. Someone on the forum knows him personally and has visited his shop but I cant remember who it was, hopefully they will see this thread and chime in.

I have been down there but hes a little too far to just pop in. 

[notenoughtime]

I normally get a reply from him, and do know him when he was based in Essex many years ago 

I can give him a call if you want? 

[meXEco]

Not seen him for a while-he can be very tricky to get hold of tho due to him being very busy. But 6 months is quite a bit of time to spot a mistake-not making excuses i'm sure you'll get it sorted he's not the sort of bloke to mess people about.

[notenoughtime]

Would it be worth sending the item back? With a letter? 

[Quico]

On 30/08/2019 at 19:43, meXEco said:

Not seen him for a while-he can be very tricky to get hold of tho due to him being very busy. But 6 months is quite a bit of time to spot a mistake-not making excuses i'm sure you'll get it sorted he's not the sort of bloke to mess people about.

Bought and paid on February but took more than a month to arrive, items on back order.

Don't get me wrong, top quality items, just a mistake sending two left ones. At the time I received it, I opened the box, count the items, put it back in the box and stored it away, I believe I even gave him positive feedback.

Anyway, 6 months is not a "so long period" I have parts stored for more than 4 years, bough my escort 9 years ago and I'm being collecting parts since then.

 

On 30/08/2019 at 17:39, notenoughtime said:

I normally get a reply from him, and do know him when he was based in Essex many years ago 

I can give him a call if you want? 

I'll be pleased. thanks.

[Stevieg]

Did this issue get sorted?  If so how and if not what is the current status?

i ask because I have bought the same brackets and bolt kit for my Escort and although it hasn’t been that long I just would like confirmation that the items will be sent.  I am in Australia and paid via PayPal.  
I have contacted Trevor in several ways without reply and only seen this post when I started to look online for issues.

any update would be appreciated.

[Huge]

My experience is like many other peoples - good quality items received but sometimes poor communication with seller. With your location post can take a long time anyway & dare I mention an added delay due to covid 19 - my belief ....hold your nerve they will arrive 🤞oh & please keep OSF updated 🤔

[Stevieg]

Thanks for the reply.  I realise that they will probably take a bit more time due to both location and Covid.  What I was trying to get was a confirmation that he has been paid and the items will be sent.  

another strange thing was, I placed my order and then noticed I could register with the seller.  I then did this and when I look at my account, then orders, it states that I haven’t made any??
I will update later with a conclusion.  
 

[Quico]

No, never answered me.

Went to a local guy and he "twisted" the bracket the other way round. Then I had to powder coated it again.

[Stevieg]

Oh dear.  What a pain.  I can only wait now and see what happens.  I will no doubt have the quarter bumpers sitting and no brackets for a while.  Will update much later no doubt.

[Rally Pack 2000]

Trevor is reliable in his supply to Australia just that his communication is the exact opposite. I managed to get a reply once to engage in a conversation about his Twincam stuff once but that conversation never ended it just stopped half way through.

Prior to the Wuhan Wally Virus I was getting some things from the UK in 4 days, now that's a minimum of 4 weeks. Often 6 weeks. (and if its  DVD it will never get here, I have had 5 go missing so far so someone in the postal system is watching alot of movies).

[Huge]

I bought 2 items from Australia during UK lockdown each took 4 weeks to arrive great NOS 👍

[Rally Pack 2000]

18 minutes ago, Huge said:

I bought 2 items from Australia during UK lockdown each took 4 weeks to arrive great NOS 👍

I had a whole Mk2 bumper sent from Motorsport Tools UK in February and it was here in 4 days. They laughed when I told them and said they couldn't get things sent within the UK that fast. I said it was the same here it takes longer to get something to another state than internationally here. @Stevieg if you need the brackets in a hurry you could also try them. No one else will be able to get them to you any faster and they always reply to enquiries.

[Quico]

Bought a seat-belt on ebay 1/08, arrived on 11/08... not bad. I've seen worst before covid.

[Stevieg]

25 minutes ago, Rally Pack 2000 said:

I had a whole Mk2 bumper sent from Motorsport Tools UK in February and it was here in 4 days. They laughed when I told them and said they couldn't get things sent within the UK that fast. I said it was the same here it takes longer to get something to another state than internationally here. @Stevieg if you need the brackets in a hurry you could also try them. No one else will be able to get them to you any faster and they always reply to enquiries.

Not needing them in a hurry but just wanted confirmation that they will be getting sent as I have paid by PayPal already.  I have also bought from Motorsport Tools and service was excellent.

[notenoughtime]

Trevor normally only posts stuff on a Tuesday if I’m right, if you bought it last week I’m sure you’ll be fine