eBay, opinions please

[Vista]

A practice I've noticed becoming commonplace is for sellers to withhold feedback until you have left it for them. As far as I see it, if I pay promptly then I have fulfilled my commitments and deserve feedback left there and then.

 

The only reason I can see for a seller to withhold feedback is if they haven't confidence in the goods they are selling then they won't leave feedback until you have. That gives them the option of leaving you tit for tat -ve feedback if you leave it for them.

 

Lets say you have a 100% +ve record and someone has sold you some crap that isn't what he claimed and won't refund your money. He hasn't left feedback because he knows he's stiffed you, and you know if you leave him -ve feedback he'll do the same back to you and screw your record. What do you do now?

 

Even if you are happy with the goods he's sold, why should you leave feedback first? You after all were the first one to honour your commitment!

 

What do other people think of this?

[capriclive]

i had that ages ago. i bought something and it wasnt as described and damaged. after no reply, i left neg feedback. he then left neg for me (i had 100% upto then), even though i paid within a minute of winning item. you can reply to feedback though.

[over_head_cam]

I leave feedback as soon as they pay. I am allways confident that I will get +ve feedback. If I don't then that's just the way it is

[antz]

if selling stuff on ebay i wait to be left feedback because then i know the item has arrived and i like to ensure i get feedback laft for me.

 

although i usually end up levaing it first anyway.

[retro_car_man]

im the same as antz,

[Slik 50]

The wife bought some cusion things a few weeks back with the "buy it now option" paid it there and then. 3 Frikin weeks we waited to recive any sort of corispondance, No e-mails, nothing then the w*nker had the cheek to leave us negative feedback.

As far as I see it as soon as the buyer pays for the goods they have upheld their side of their deal and diserve positive feedback. Then it is up to the seller to dispatch the approprait goods accordingly.

If there is any sort of problem with the goods being proply dispatched it is down to them to contact the buyer and explain why!!

[Vista]

My situation is this

 

I bought an item and as always paid for it as soon as the auction ended, I don't think you can get a better buyer than that. BUT I always add a message stating my policy, i.e. I have honoured my payment commitment instantly and would like feedback left to reflect this. If you fail to leave feedback then I will wait 2 weeks before leaving neutral feedback, and explaining why.

 

Anyway, bought item & paid for it, I it received promptly and it's exactly as described. So I'm perfectly happy with it and have told him I will leave him +ve feedback once he has done the same. He is refusing and saying I'm happy with item and am therefore just being petty. My stance is, you were happy with payment and you received it first, what grounds have you got for withholding feedback?

 

Truth is, maybe I am being petty but if no-one sticks to their guns then all the unscrupulous sellers that use tit for tat feedback as a weapon against their innocent buyers will just continue to get away with doing so.

 

Think I'll wait till 30 secs before the 3 month deadline expires then leave him -ve feedback, then he'll know what petty is.

[Cookie]

if selling stuff on ebay i wait to be left feedback because then i know the item has arrived

 

Same here

 

 

 

Thing is as much as in an ideal world it would be the other way round when everyone is honest and respectable, we are'nt in an ideal world, its full of scummy con artists

although I do recognise that the majority of folk that use ebay are good honest and usually very polite in emails and on the phone.

 

 

I as a seller always describe what im selling as fully as possible, if i'm selling a car i can spend up to an gour doing the listing to make sure there are as many pics and best description possible to avoid any problems, if you bid with a description that says 'escort for sale ,120k, blue, good tyres' then more fool you.

 

But to the point in question, i have had numerous tos*ers trying it on, threatning bad feeback and trying to re-claim paypal payments for 100% no reason, if I had knocked them then fair enough, but I put time and effort into ebay adverts and are always honest and truthful, I would rather something did'nt sell than get aggro from it afterwards.

 

And if you leave feedback and they are in a bad mood when it arrives or as some people do think a part that has been on a car fro almost 40 years is going to be brand new and they leave neg they know you can't do anything about it

At least if they know they risk neg back it will make them stop and think!

 

 

thats the way i see it anyway, i do my best to be 100 % so if the buyer is be'ing 100% then everyone's happy bunnies

[Cookie]

The other thing is the transaction is'nt complete until the item arrives safely to the buyer, so no feedback should be left until transaction is done and dusted anyway.

 

At least if buyer leaves feedback seller knows all is well and item has arrived safely.

 

Problem you have now vista is if your in a tit for tat, then if seller is indeed one of the Apple Pies on ebay any you leave good feedback he might be a pr*ck and neg you. sad but some people on there are like that