Ebay problem

[mk1mexico]

I have just sold an old Impreza coil pack on ebay.

 

I had one years ago with a misfire and it turned out to be the coil pack on one cylinder.

 

I had to buy a pair of second hand coils at the time and i only used one, however the spare i have just sold, i sold as untested because i couldnt remember if it was the duff one off the car or the other one of the pair i bought (still untested by me.)

 

As a summary i listed it on ebay as something i found in the garage and sold it as an UNTESTED item. (i had this in the listing in capitals)

 

The bloke who won is now saying he wants a refund as its been tested 'with a multimeter at his local garage' and its no good. But i said it was untested on my auction??

 

I have asked him if he bought an out of date chicken for half price, would he complain if he got food poisoning??

 

Am i being a prick??

 

He says he will report me if i dont give a refund, surely im in the right iv only been honest right through, its just unfortunate the cheaper item hasnt paid off for him.

 

Thoughts please.

[Vista]

Tough one but tbh mate I think you were a bit naughty selling it without testing it in the first place, especially as you knew there was a 50/50 chance it was moody.

 

I'd offer to give him his money back less postage, if he paid by Paypal he'll probably escalate it to a dispute that would likely go against you anyway.

 

How much did you get for it?

[mk2escortmad]

i dont think he has a leg to stand on mate, as you said in the listing that it was untested its his fault for taking the risk in buying it..

[mk1mexico]

Tough one but tbh mate I think you were a bit naughty selling it without testing it in the first place, especially as you knew there was a 50/50 chance it was moody.

 

I'd offer to give him his money back less postage, if he paid by Paypal he'll probably escalate it to a dispute that would likely go against you anyway.

 

How much did you get for it?

 

How was i naughty when i clearly explained it was untested my me. Should i have bought another impreza to test the coil on?? then sold the car again??

 

Id have been naughty if i had sold it as good working order, but i was trying to be as honest as possible.

[Vista]

Naughty because you knew there was a 50/50 chance it was no good but instead of stating that, you just said it was untested.

 

To me that reads "I know there's a good chance this is duff but I'll see if someone will take a chance on it so I can make a few ££"

[banarama]

no your in the right , by saying selling as untested. hes tacken a chance and its not payed off. i bought a cd player same thing selling as untested it didnt work so i binned it ,one of those things. so dont worry. im sure ebay will agree with your listing mate.

[m1c]

if it was £20 then id refund less postage to cover costs as a gesture of goodwill to sort it out (then leave him bad feedback), if its £200 then id let him open a dispute on the basis that no-one would spend lots of money on something described as untested or maybe faulty (word it how you want), specially something for a car.

[mk1mexico]

Naughty because you knew there was a 50/50 chance it was no good but instead of stating that, you just said it was untested.

 

To me that reads "I know there's a good chance this is duff but I'll see if someone will take a chance on it so I can make a few ££"

 

Ok i see your point but for the sake of £23 that really wasnt my intention, i just thought someone may want it before i threw it out.

 

He's just raised a case, and i have just escalated it to Ebay's resolution centre and given my side of things.

[mk1mexico]

if it was £20 then id refund less postage to cover costs as a gesture of goodwill to sort it out (then leave him bad feedback), if its £200 then id let him open a dispute on the basis that no-one would spend lots of money on something described as untested or maybe faulty (word it how you want), specially something for a car.

 

 

Sellers cannot leave negative feedback.

[Vista]

Naughty because you knew there was a 50/50 chance it was no good but instead of stating that, you just said it was untested.

 

To me that reads "I know there's a good chance this is duff but I'll see if someone will take a chance on it so I can make a few ££"

 

Ok i see your point but for the sake of £23 that really wasnt my intention, i just thought someone may want it before i threw it out.

 

He's just raised a case, and i have just escalated it to Ebay's resolution centre and given my side of things.

 

Let us know how you get on.

[Timbo]

i think that if u were as honest as possible and it clearly stated untested then its his fault for buying it. he took the gamble of it not working so its tough tits.

[jajoinery]

if it was £20 then id refund less postage to cover costs as a gesture of goodwill to sort it out (then leave him bad feedback), if its £200 then id let him open a dispute on the basis that no-one would spend lots of money on something described as untested or maybe faulty (word it how you want), specially something for a car.

 

 

Sellers cannot leave negative feedback.

yep thats the round ones that sellers cant leave neg, but if youre a buyer you can, i think ebay oughta rethink this piss poor rule. either have buying and selling feedback, or no neg feedback at all..

hope you clear it up mate, ebays full of some right prize 1 tits...

[HowieRPM]

On the flip side what is also happening is good servicable parts are being sold on ebay, he buyers claim they don't work, get a refund then return their own damaged part .

So its seller beware as well

Hope you get it sorted

Regards

Howie

[livewire7116]

if it had been me and i thought it was 50/50 of being duff i would of just binned it, or if you still have the other one offer to send him that one, that way you have offered to make good and if he declines then least you done your best

[Vista]

On the flip side what is also happening is good servicable parts are being sold on ebay, he buyers claim they don't work, get a refund then return their own damaged part .

So its seller beware as well

Hope you get it sorted

Regards

Howie

 

Hmmm yes I can see how people would get away with that too, sellers should mark their parts like many used car part sellers do.

 

In addition, if all the dishonest needs to say is "untested part" to get away with selling something that they know is no good, then why would anyone throw away their old broken part ever again? Just list it on the bay as "untested" and the buyer has no comeback.

 

Sorry Graeme but I think you're on a loser with this one (though I'm not implying you knew for certain it was no good)

[andygfc]

I know who I'll be avoiding buying parts off!!!

[mk1mexico]

On the flip side what is also happening is good servicable parts are being sold on ebay, he buyers claim they don't work, get a refund then return their own damaged part .

So its seller beware as well

Hope you get it sorted

Regards

Howie

 

Hmmm yes I can see how people would get away with that too, sellers should mark their parts like many used car part sellers do.

 

In addition, if all the dishonest needs to say is "untested part" to get away with selling something that they know is no good, then why would anyone throw away their old broken part ever again? Just list it on the bay as "untested" and the buyer has no comeback.

 

Sorry Graeme but I think you're on a loser with this one (though I'm not implying you knew for certain it was no good)

 

Thats fair enough Scott, i didnt know for certain no, and the above comment just shows he hasnt read the whole thread

 

Wasnt after a slanging match but hey ho.

[andygfc]

That was just to show you how it could be construed, not as a judgement by myself.

Although you sold it as untested, common decency would surely be to refund the guy less postage?

[andygfc]

At the same time, the guy who bought it must be a bit of a dick to take the chance anyway

[mk1mexico]

I don't know hence me asking advice. Its in Ebay's hands now anyway.

[antz]

He bought it un-tested. you take a gamble as with all things online.

 

Ive bought things on a gamble before. Sometimes it pays off and sometimes it doesnt.

 

Pay the price and take the chance

[mk1mexico]

Heres Ebay resolution:

 

eBay Customer Support has refunded the buyer and the case is closed.

Final decision:

Neither you nor the buyer were found to be at fault.

eBay Customer Support comments:

"Case closed."

 

Nothing left my bank account, so i guess Ebay has coughed up?

[Vista]

Nothing left my bank account, so i guess Ebay has coughed up?

 

 

Let's face it, they can afford to. Watch your bank account though as DD's take a while to show.

[retrorigg]

as said earlier uve been honest with ur description so tbh uve done nowt wrong, he,s the fool for buyin summat untested, i wouldnt have bought something that i wasnt sure about , he took the chance, his problem i would have said,

[over_head_cam]

I personally would have told him to do one. Untested is just that - untested. His fault entirely and not yours I'd say

 

I sold a cd player ages ago as 'not working' and I got a neg because the twat said it 'didn't work'. If I buy something listed as untested or damaged or faulty I take the chance. as ebays motto says: Caveat Emptor - Buyer Beware