Someone on Ebay has raided the Forum for photos!

[Vista]

42 minutes ago, Rally Pack 2000 said:

Ebay are really giving me the run-around now and even contradicting themselves

One message said im not eligible because photos taken from another Ebay listing dont apply yet I have shown the offending photos come from here.

Another wants me to fill out a form they sent me in Pdf format. I can read the form but I certainly cant type on it and further it requires a signature? How do you sign something even if you could type on it? Anyone have any ideas? Is this possibly beyond the software I am using?

 

AU Notice of Claimed Infringement 06.05.19.pdf 97.49 kB · 0 downloads

Print and scan it?

[Rally Pack 2000]

18 minutes ago, Vista said:

Print and scan it?

Good suggestion, I just wrote them to ask if I could do that or the good old fashioned way via mail. I don't have a scanner though so it would have to be a photo image of the form.

[DT36]

2 hours ago, Rally Pack 2000 said:

Ebay are really giving me the run-around now and even contradicting themselves

One message said im not eligible because photos taken from another Ebay listing dont apply yet I have shown the offending photos come from here.

Another wants me to fill out a form they sent me in Pdf format. I can read the form but I certainly cant type on it and further it requires a signature? How do you sign something even if you could type on it? Anyone have any ideas? Is this possibly beyond the software I am using?

 

AU Notice of Claimed Infringement 06.05.19.pdf 97.49 kB · 0 downloads

I use Adobe Acrobat Pro 17 in work for editing and locking PDF docs. Also got FoxIt on my home PC. 

Easiest way though is to print the document off and fill it in and sign it with a black pen. Then scan the completed document and save it as a PDF. 

[Rally Pack 2000]

5 hours ago, dt36 said:

I use Adobe Acrobat Pro 17 in work for editing and locking PDF docs. Also got FoxIt on my home PC. 

Easiest way though is to print the document off and fill it in and sign it with a black pen. Then scan the completed document and save it as a PDF. 

Foxit is the one that came with this HP laptop but its the free express edition so it doesn't seem to have any edit capability. I don't have a scanner so would have to find a way around that.

[DT36]

18 minutes ago, Rally Pack 2000 said:

Foxit is the one that came with this HP laptop but its the free express edition so it doesn't seem to have any edit capability. I don't have a scanner so would have to find a way around that.

Got a modern photocopier in work?  Most will scan to an email address. 

Packet of biscuits or a box of teabags into the brew swindle and everyone's happy 😁

[Rally Pack 2000]

13 minutes ago, dt36 said:

Got a modern photocopier in work?  Most will scan to an email address. 

Packet of biscuits or a box of teabags into the brew swindle and everyone's happy 😁

No unfortunately but just before Christmas was thinking of getting a photocopier of my own (Just one of those compact home type) as it was proving difficult to find anyone that still does them without having to seek out a print ship. This doubles down on the need for me to get one. I probably wont have one in time to do this though so a print shop may be in order.

[DT36]

14 minutes ago, Rally Pack 2000 said:

No unfortunately but just before Christmas was thinking of getting a photocopier of my own (Just one of those compact home type) as it was proving difficult to find anyone that still does them without having to seek out a print ship. This doubles down on the need for me to get one. I probably wont have one in time to do this though so a print shop may be in order.

Take a look at the Canon Pixma MG range. Get one that doubles as a printer and scanner. 

I have one at home and it's been a really good product. 

https://www.currys.co.uk/gbuk/computing-accessories/printers-scanners-and-ink/printers/canon-pixma-mg5750-all-in-one-wireless-inkjet-printer-10143745-pdt.html

I tend to hammer the printer in work too and hold the record of highest spender in the Engineering dept. 😂

Obviously work related... 

 

 

[Rally Pack 2000]

4 minutes ago, dt36 said:

Take a look at the Canon Pixma MG range. Get one that doubles as a printer and scanner. 

I have one at home and it's been a really good product. 

https://www.currys.co.uk/gbuk/computing-accessories/printers-scanners-and-ink/printers/canon-pixma-mg5750-all-in-one-wireless-inkjet-printer-10143745-pdt.html

 

Wow thats pretty inexpensive. Im guessing the ink is the killer cost then?

[DT36]

2 minutes ago, Rally Pack 2000 said:

Wow thats pretty inexpensive. Im guessing the ink is the killer cost then?

Yes, it's sort of a loss leader. Sell the product cheap and make money on the ink.  There are much cheaper models in the MG range though. 

To be fair, I usually buy my ink online and it does last me a fair bit. We usually use our home printer for things like airline tickets and venue tickets etc as it saves money on getting them posted out. 

[Rally Pack 2000]

The stonewalling by Ebay is now reaching epic proportions. I filled out a form on an email they sent by their request and now they claim that its not enough they want it filled out with a physical signature where before they stated just to type one in on the form provided. There have been several messages from them since I last posted but here is a copy of the latest round of emails.

From: vero@ebay.com <vero@ebay.com>
Sent: Thursday, 16 January 2020 4:37 AM

Subject: RE: Re: Re: Re: Seller using Photos belonging to me to sell his product SR# 1-240285839306

 

Hello,

I have reviewed the notice you have submitted and unfortunately, as you are located in Australia, due to recent legal changes we must request that you provide us with a different form to enforce your IP in Australia.

Although we have provided you the electronic form, we are unable to accept this as the AU notice requires a physical signature and a physical witness signature.

Attached is a copy of our Australian NOCI form.  Please complete all sections, physically sign, and send the form to us as a PDF attachment to vero@ebay.com

Thank you for your concern in helping to keep eBay a safe and reputable forum in which to conduct business. We appreciate your participation in the VeRO Program.

Sincerely,

Alan K.

eBay VeRO Team

 

My Reply read as follows

Dear Vero

This matter is now being drawn out to such and extent it is causing great distress and concern. I have complied with all your wishes and each time you come up with yet another reason to drag this matter out further. The goalposts are changing with each and every email and even contracting yourselves at times.

As previously explained I DO NOT have the computer software to modify a PDF file to then print it out to sign it and also take it to a Justice of the Peace to witness that as well and then somehow reconverting that back into a PDF format to re-attach to this email? If a manual signature or "Physical Signature" as you put it is required and witnessed by a Justice of the Peace then the form will HAVE to be filled out manually by hand with pen paper and ink and posted to you. Its the only possible way. As a matter of Law you cannot force or demand one type of computer only submission discriminating against all others. It begs the question if a "Physical Signature" is required how can it then be returned to you as a PDF format as then its no longer a physical signature? Its totally contradictory.

If a hand written form and signature is all you will accept then please provide the postage address for this form to be sent by international registered post. Is it the same as that listed on your website?

eBay Designated Agent
583 W. eBay Way
Draper, UT 84020

Could you also provide me with the local Corporate Postal Address of Ebay Australia. As this matter shows no signs of progression I must anticipate further obstructions from this procedural minefield I fear that a two tier approach may become necessary,  requesting a review through ACCC (The Australian Consumer Authority) through my own appointed legal representative.

With thanks

[meXEco]

When you breach Ebay rules they jump on you instantly-yet when they do it they drag it out beyond belief-grinds my feckin nuts...