Where do you stand

[Posse]

I went to B@Q today to get some stuff . Anyway one of the items that i got had a big sign next to it saying the price etc and what a super credit crunch busting item so i thought ill have some of that lol . When i got to the counter to pay it came up with £50 more than the bling sign said So i said to the doris the sign says different So she calls down some jobs worth chap and he said its priced in error you will have to pay what it come up with on the till So being a nice chap like i am i asked to have a word with the manger anyway 5 mins later the chap comes back again and says the boss said the price is wrong and that i will have to pay the £50 more so i said the round ones i want it for what the sign says . Then he runs off the manger and 5 mins later comes back and said no . He said that they will with draw the item for 24 hours and then put it back on sale for the correct price and that is how it is . The out come of it is that i got it for the price it said on the bling sign

 

I always thought that what ever the price tag etc said is what it is ?

[Fiesta Steve]

Afraid not, its only a done deal if they accept the money, then its too late for them..

[Posse]

Afraid not, its only a done deal if they accept the money, then its too late for them..

 

WHY THO ?

 

So the price's that are marked mean jack shite.

[over_head_cam]

They're all muppets lol.

[rsdaz]

I thought if a sign says a price then they have to sell it for that price.

 

I had the same thing in a bar where a sign said £2 all doubles all night but when i asked they said sorry that's only on sunday,the sign didn't state this so i made a fuss and the manager agreed they had to sell me the drinks for the price stated on the sign

[Grizzley Dell]

well played sir i say.

[RossMK2]

my dad had 100 blank dvd's for a stupidly low price at tesco due to wrongly priced. whatever the price is it has to be sold for. same at petrol stations until every sign has been changed they have to charge the old price. i know that as someone was changing them at the tesco by us ages ago and they told us that

[mk3cokebottle]

personally id stand next to the big sign and make everyone buy one boss

 

 

glad you didnt give up and got made to feel special by a geeky b and q manager though

[squadge78]

i always thought if its advertised at that,thats wot it is,

unless ur the government,they send you the price of your road tax through the post,then they have a budget and by the time you get to the post office the price has gone up.

is this false advertising?????

[mk2 escy ron]

if i am correct i believe they have to sell for the price marked on the sign otherwise ya can do them for false advertisement!

 

once their so called wrong price is bought to their attention they can withdraw the offer and put it back correctly after 24 hours BUT the person that pointed the error out must only pay what the marked price is at the moment of sale!

 

if ever it happens to me just get the camera phone out....photo the display and price tag.....then if they wont serve u that price tell them ya sending the pics and managers name to office of fair trading!! garauntee u walk out with the marked price paid

[zetecmk2]

i don't do b&q, or any shopping, so i can't add anything constructive to this thread

[GJUK]

Afraid not, its only a done deal if they accept the money, then its too late for them..

 

True this.

 

If its an admin error they spot prior to taking your money, they can charge you the 'normal' price.

[Guest DELETED]

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[Smudger105e]

Afraid not, its only a done deal if they accept the money, then its too late for them..

 

True this.

 

If its an admin error they spot prior to taking your money, they can charge you the 'normal' price.

 

But they didn't notice the wrong price, Posse did, so they should have charged the advertised price...

[Kieran]

I got FIFA 10 for the xbox for 25 quid when it should have been 40 quid because it was priced wrong

[sambo]

Nope, trading standards state that the prices marked on the shelf are an indication only and they can charge what they like at the till.

 

I also hate shopping, especially online when you get to the checkout and then the VAT is added bumping up the price way over budget. Why not just state this price in the first place!

[8ball]

here if the price is wrong it gets sold for that price

although i had a similar problem with B&Q with a can of expanding foam marked clearly for €5 got to the till €10 i made a huge full over it and took the lad down to see the price and got it for the €5 haha who says trowing a tantrum dosnt work

[racingbrett]

its all legalities if some muppet priced it wrong then its tuff knobbly bits, they gotta sell it at that price or there in the plop for false advertising, goodjob for standing ur ground

[SmokeEm]

its all legalities if some muppet priced it wrong then its tuff knobbly bits, they gotta sell it at that price or there in the plop for false advertising, goodjob for standing ur ground

 

Totally wrong.

 

All they had to do is either sell it for bling price OR remove it from sale for 24hrs - thats the facts

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[Fishtailparka]

If the same thing happens in Tesco or Sainsbury (and possibly other large supermarkets), just pay the money and say nothing.

Then take the goods to the customer service desk and complain. If you are right they will give you your money back and you can still keep the goods.

If you say summat at the till there's a good chance they will just correct the price.

They don't have to do this, but it is their policy.

 

 

As has been said, if the goods are accidentaly marked up wrong you do not have any rights to buy them at that price.

[Smudger105e]

Taken from...

 

http://www.solihull.gov.uk/tradingstandards/pricingofgoodsandservices.htm

 

 

What the Law Says

Normally, when goods are offered by a retailer there must be a written indication of the selling price

If goods are exposed for sale, the price can be on the goods themselves or on a ticket price list close to them. If the goods are not on view, the price must be on a price list or in an advertisement or catalogue

Each price must be unambiguous, easily identifiable with the goods, and clearly legible

Any price given for goods or services must not be misleading

All retail prices must include VAT. If there are any non-optional extras which must be purchased with the goods, their price must either be included in the main price or displayed just as prominently together with an explanatory statement

Price comparisons should be factual. Do not use descriptions such as 'worth' or 'valued at'. The abbreviation 'RRP' and 'man, rec. price' are permissible. All other abbreviations should be avoided.

All price companies must be clearly explained and must not mislead in any way. You should compare like with like and where a reduced price is claimed then the product should have been offered for sale at the Higher price for at least 28 days in the previous 6 months in the same outlet. If your comparison does not meet these criteria then you should provide an explanation which is not ambiguous, easily identifiable and clearly legible to the consumer.

 

But, taken from....

 

http://www.telford.gov.uk/Advice+benefits/Trading+standards/Trading+Standards+FAQs.htm

 

Q. I have seen a CD player on sale in a shop that I want to buy. However, when I tried to buy it the manager told me it was the wrong price. Can I make the shop sell it to me at the displayed price?

A. No. You cannot make a trader sell anything to you if they don't want to. In civil law when goods are displayed in a shop, a catalogue or an advertisement, this is called an 'invitation to treat'. This means that it is an invitation for the consumer to make an offer to the shop to buy the goods, and it is up to the shop whether or not they want to accept that offer.

 

However the shop might have committed a criminal offence. This is because the Consumer Protection Act 1987 says that traders must not display misleading prices. You could report this to Trading Standards who may investigate the matter, however if this was a 'one-off' genuine mistake they would be unlikely to take any action.

[bigglesmk2]

I went to B@Q today to get some stuff .

 

I read it wrong thinking you went to a barbeque,

 

...i thought thats a fooking exspensive burger

[Fiesta Steve]

Imagine walking in to the Land Rover main dealers and there is a nice new Range Rover on sale for £80,000 with a big sign in the window with the price on. If you removed the zero's when no one was looking and said "£8, I'll take it" you will not be leaving the forecourt with a new Rangr Rover !!

[FredTransit]

Good on yer, I would have done exactly the same, the least a big company like B&Q can do is to sell it to you for the advertised price, for one item they can afford it. Mind you, I do wonder if you were the first person to pcik what ever it was, and if no if other customers had just paid up.